HEAD OF DEPARTMENT, FINANCIAL INSTITUTIONS

Job Summary

Job objective(s) 1. Proper management of customers is necessary to ensure new businesses are won and existing businesses are maintained and grown. 2. Responsible for growing team revenues along defined income lines. 3. Develop and implement marketing and sales plans for the department. 4. Establish, develop, and manage relationships with clients. 5. Establish, develop, and manage relationships with vendors. 6. Supervisory responsibility for effective communication of activities and reports to internal and external targets 7. Participate actively in the resolution of escalated conflicts with clients (both internal and external). 8. Complete ad hoc or planned projects, research works, and other initiatives as directed by senior management from time to time. 9. Contribute to the development of the group’s business and relationship management strategies. 10. Prepare and track budget performance for the department. 11. Ensure adequate staffing for the department. 12. Actively contribute to the development of the team through the sharing of information, coaching, and support. 13. Generate periodic dashboard reports for senior management.

Job Details

Duties & Responsibilities

• Grow assigned clients market share on all our processing platforms
• Grow income from sale of all products and services offered to clients within the Financial Institution space
• Provide Executive Reports
• Client relationship management
• Initiate and/or mid-wife new businesses related scheme projects or initiatives
• Supervise ROs duties to ensure productivity

Requirements

University Education:   First Degree or its equivalent in Marketing or Business Administration or Humanities

Others:  

Professional Qualifications – MBA and/or Other Marketing or Card related Professional Qualifications – added advantage

Experience:   Minimum of 10 years working experience in Marketing or Sales function in reputable organization(s)

About Company

UNIFIED PAYMENT SERVICE LTD

https://www.up-ng.com/

UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® which is Nigeria's premier financial technology service provider (ii) Hope PSBank which is Nigeria's premier payment service bank (iii) Payattitude® which is a digital-first payment scheme (iv) UP Digital which is a telecom value added service provider; and (v) TM30 which is software solutions provider. At UP®, we PRIDE ourselves in our mission statement of Professionalism, Respect, Innovation, Dependability, and Execution. In demonstration of our cross-enterprise alliances and capabilities, companies in the UP® group provide diverse services to different businesses that offer similar or the same services as our company and her subsidiaries or associates. Major Services & Solutions The major services and solutions offered by UP® which is the parent company of the UP® Group are in two categories: B2B (Business-to-Business) and B2C (Business-to- Consumer). Under B2B, our services include (i) Processing (ii) Switching (iii) Payment Terminal Services (iv) Settlement services (v) Instant Payments/Transfers (vi) Merchant Services; and (vii) Payment Solutions/Revenue Optimisation. For B2C, the services and solutions include (i) Value Added Services (ii) Verification Services (iii) Virtual Mall; and (iv) Agency Banking.